Here are some of my clients most frequent questions. If you still have a question that is not answered here, please do not hesitate to reach out to me directly.

Frequently asked questions

How does online therapy work?

Safe Haven Family Therapy only provides online mental health therapy, serving the states of Colorado and Wyoming. Online therapy works much the same as in-person therapy, except that we meet over a computer screen rather than in an office. We will meet through a HIPAA compliant and confidential server called SimplePractice. The video appears much like Skype or Facetime but is conducted solely on SimplePratice in an effort to protect your privacy.

Can I meet with you in-person?

Unfortunately, no. In the case you begin therapy with Safe Haven Family Therapy and find that online therapy is not the best fit for you, your therapist will happily provide local, in-person referrals to you.

Why should I choose online therapy?

Online therapy is a convenient way for busy individuals, couples, and families to seek the support they need without the hassle of commuting to and from appointments, hiring a babysitter, and battling restrictive scheduling. You are able to do therapy from your home, work office, while traveling, or really anywhere you can think of with a secure internet connection!

Do you take insurance?

Not at this time. Although I do not take insurance, I can provide you with the necessary documentation to submit to your insurance company for reimbursement. Seeking of reimbursement is solely the responsibility of the client, and I cannot guarantee partial or full reimbursement from your insurance company. We do not take insurance for a few reasons. Insurance can limit your access to services and your stiffle ability to freely structure therapy based on your needs. Furthermore, insurance companies require a diagnosis, creating a negative label that follows you over the course of your life and can effect your future insurability. Here at Safe Haven Family Therapy, we firmly believe that therapy is for YOU and should be individualized based on your needs without limitation or labels.

How long does therapy last?

As short or as long as the client needs. I believe that clients get what they give in therapy, allowing the client some autonomy in the length of therapy. I aim to help you meet your goals in a timely fashion, saving you both time and money.

Do you work with couples and families?

Absolutely! I firmly believe that we are never born hurt or in conflict. We commonly experience these things because of the systems and relationships around us. It is often beneficial to have more than just one person in the room to resolve conflict, reduce stress, set boundaries, and heal past wounds. With this said, individual therapy can be just as effective.

Are you a Christian therapist?

While I do not have specific training in Christian-based therapy, I often help clients incorporate their faith into their treatment, if it seems like an authentic choice to the client. I identify as Christian and am more than happy to guide a client(s) in therapy using Christian principles and scripture. The use of a client’s faith to support their therapy can be an excellent tool in effectively achieving goals and fostering healing.

What forms of payment do we accept?

We accept all major debit or credit cards through Simple Practice.

Can I use my HSA, FSA or HRA dollars for therapy with Safe Haven?

Yes! Therapy with any therapist at Safe Haven Family Therapy is a qualified medical expense that can be paid with HSA, FSA or HRA money.